Terms & Conditions

  • Crassula UK Hub Ltd provides operational, fulfilment, and administrative support services to business clients.

    We operate strictly as a service provider within the supply chain, supporting the coordination and execution of business operations on behalf of our clients.

  • Crassula UK Hub Ltd does not sell goods directly to consumers and does not act as a retailer under any circumstances.

    All goods handled within our operations remain the property of our clients at all times.

    We do not take ownership of, or title to, any products stored, processed, or dispatched as part of our services.

  • Clients are solely responsible for:

    • The ownership and legal compliance of their products

    • Ensuring products meet all applicable laws and regulations

    • The accuracy of information provided for order handling and fulfilment

  • In the course of delivering services, we may coordinate with third-party logistics providers and partners.

    While we work with established providers, Crassula UK Hub Ltd is not responsible for the performance, delays, or actions of third parties.

  • Crassula UK Hub Ltd provides its services with reasonable care and diligence.

    To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential losses arising from the use of our services.

  • We process personal data in accordance with our Privacy Policy and applicable data protection laws.